Job Description

divh2Job Opportunity At Sportime/h2pSince 1994, SPORTIME has been proud to operate the finest tennis and sports facilities in New York State. SPORTIME has 15 facility locations, most recently adding the iconic Port Washington Tennis Academy, now SPORTIME Port Washington, the largest indoor racket sports facility on Long Island. SPORTIME currently offers 194 indoor and outdoor tennis courts and 70 pickleball courts, as well as rinks, turf, camps, gyms and more, at sites across Long Island, in NYC, in Westchester and in the NY Capital Region. SPORTIME clubs are state-of-the-art, yet affordable, and feature the best tennis, sports and fitness facilities and programs, including the John McEnroe Tennis Academy and SPORTIME Volleyball Club. SPORTIME clubs serve individuals of every age and athletic ability, 365 days a year. To oversee front desk and assist members and prospects on the phone and in person and to greet members and ensure that they receive a 5 Star member experience while at the club./ppResponsibilities:/pulliEstablish and maintain 5 star rapports with all members and guests entering and exiting the club as well as via phone and any other contact./liliCompetency in all functions of APTUS including Scheduler, POS, shift reconciliations, member statements and notes, Member check-in, etc./liliTelephone message competence: recording clear, correct messages and discerning importance (timeliness) of calls. Familiar with Broadview phone system including voicemail/liliResponsible to make absolutely certain that closing procedures are followed each night/liliTowel supply laundered, dried, replenished and monitored./liliMaintain neat and well-stocked work area for efficient desk operation and customer service/liliAssist with courtesy calls and balance due/liliAnswers incoming telephone calls and transfer them to the appropriate party/liliSchedule court reservations, private lessons/liliDevelop and maintain cooperative work relationships with others/liliComplete daily reports and any special projects as assigned/li/ulpKnowledge, Skills and Abilities:/pulliHigh school Diploma or equivalent/liliDemonstrated knowledge of SPORTIME programs, services, policies and procedures/liliAbility to explain all lessons, programs, memberships and promotions to prospective and existing members/liliExcellent guest service skills/liliSolid computer skills (Microsoft applications) a MUST/liliAbility to listen to and understand information/liliAbility to communicate verbally and in writing so that others will understand/liliAbility to work under pressure/liliAbility to multi-task/liliAbility to keep information confidential/liliAbility to develop constructive and cooperative working relationships with others and maintaining them over time./li/ulpSchedule: Full-time, weeknights and weekend availability Salary: $17 - $19 per hour commensurate with experience/ppBenefits:/ppMember benefits - Employees receive complimentary Sportime membership and are eligible to use club facilities, including tennis, fitness and sports, to participate in club programs on a complimentary or discounted basis, and to receive discounts on retail and other purchases./ppHealth, dental and vision insurance - Full-Time employees are eligible to enroll in Sportimes group health, dental and vision insurance plans on the first day of the month after they have worked 60 days. Premiums are deducted pre-tax from employees gross pay; Sportime contributes to the premiums of employees based upon gross pay thresholds./pp401k Plan with employer match Employees are eligible to enroll in Sportimes 401k retirement plan, with matching, after they have completed one year of continuous service, worked at least 1000 hours in such calendar or anniversary year, and are over 21 years old./ppSportime is an Equal Opportunity Employer that encourages and seeks workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sexual orientation, gender(including pregnancy and gender identity), marital status, disability, domestic violence victim status, predisposing genetic characteristics, military status, citizenship or any other characteristic protected by applicable federal, state, or local law./ppNote to Recruiters and Placement Agencies: Sportime Clubs, LLC does not accept unsolicited agency resumes from Recruiters or Placement Agencies and will not pay fees to any third party organization associated with such resumes. Please do not forward unsolicited agency resumes to Sportimes website or to any Sportime Clubs, LLC employee/p/div

Job Tags

Similar Jobs