Job Description

Job Description

Mission Statement 

We are a service focused and design forward collection of hotels deeply immersed in our  communities through authentic hospitality, inclusion and education. 

Core Values 

We encourage people to be themselves and create honest, genuine and thoughtful experiences 

We are passionate about our role within the local community through; education, employment,  charity and community partnerships 

We create a warm neighborhood place where everyone is welcome 

We are daring, we are fun and we are committed to making our industry better ____________________________________________________________________________

About the Abner Hotel

The Abner Hotel, a Salt Hotel, is a thoughtfully designed boutique property in the heart of Litchfield, Connecticut, rooted in the region’s history, natural beauty, and creative spirit. As part of the Salt Hotels family, The Abner embodies Salt’s ethos: “With us, it’s personal.” We create a true home for our guests and care deeply for our employees, our community, and the experiences we design.

The hotel features a signature full‑service restaurant and a rooftop bar, serving as both a destination for hotel guests and a gathering place for the local community. Food, beverage, design, and genuine hospitality are core to the Abner experience.

Position Overview: 

The General Manager is responsible for the hotel, restaurant and rooftop bar and all people within  it. The General Manager should have a deep understanding of all facets of the hotel business  and display a true passion for and dedication to luxury service and excellence. This person will be  very hands-on and work alongside the team to ensure the hotel and food and beverage operation  run smoothly and efficiently.  

The General Manager will ensure the highest levels of guest service and guest and employee  satisfaction are provided to all within the hotel. This person will function as the primary strategic  business leader of the property with responsibility for all aspects of the operation, overseeing all  departments of the hotel. The General Manager will ensure Implementation of and compliance  with all company procedures, policies, standards and core values. 

The Job: 

• Lead, direct and manage all areas of the business, including front office, housekeeping,  and Food & Beverage.  
• The candidate will be very hands on and will work alongside the team to ensure the  smooth operation of the restaurant, bar and the front office operations.  
• Ensure the guest and their needs are at the center of all we do.  
• Manage staff scheduling and any staff concerns.  
• Work to promote the restaurant among the local community. 
• Ensure implementation and compliance with all Standard Operating in all areas of the  hotel. 
• A strong knowledge of marketing, sales and revenue generation leading to overall  profitability and promotion of all outlets in the local community. 
• Oversee programing and catering to create events that are successful and interesting
• Oversee the physical aspects of the property and ensure all housekeeping and  maintenance programs are in place and the hotel is always presented as it should be.  

The People: 

• Ensure a safe, positive and happy working environment. 
• Possess & convey strong communication and leadership skills
• Ensure all staff are providing highly personalized and thoughtful service and placing the guests needs at the center of all interactions. 
• Embody Salt Hotels core values and deliver the Salt Hotels experience for guests. o Ensure a safe, positive and happy work environment aligned with Salt Hotels codes of  conduct and core values. 

The Rest: 

• Ensure that the business is perceived as a respected, important member of the  community. 
• Protect the reputation of the company in a manner that ensures all guests have asitive  experience. 
• Operate within local, country and international laws in every respect, especially in those  matters pertaining to the liquor license. 
• Always acts in a manner that is in keeping with all local, state & governmental codes and  laws and maintains the highest standards of health, sanitation, and cleanliness. 

SPECIFIC TASKS  

• Oversees weekly schedules, built to business needs and within budgetary parameters. o Review and approve payroll including accurate tip tracking.  
• Ordering necessary inventory and operating supplies for the hotel and F&B outlets as needed and within budgetary parameters. 

Financial 

• Review Night Audit Reports for discrepancies daily. The main focus for the GM will be  reviewing Guest Balances and Cancellations and rate changes. 
• Month End Inventory: While we are activating Bevager and Foodager, GM will be  responsible for cross checking variances and high-ticket items for spot checks. o Accounts Payable Assistance: All Invoices need to be coded by the signor and delivered  to the GM to approve and upload to the AP System 
• Safe-guarding assets. During walk-through, ensuring all closets, liquor storage and  cabinets are locked and secured. 
• Financial Reporting: Prepare Executive Summary for monthly P&L Reporting package.  Actively participate in financial review calls and the annual budgeting process.  

F&B  

• Oversee F&B operations and floor shifts when necessary. Supervising floor planning in  the reservation system, touching tables managing staff, prompt service recovery and  daily service line up in tandem with the Chef. 
• Accomplishes staffing objectives by successfully recruiting, selecting, on boarding and  training staff. Communicates job expectations to staff and provides effective feedback to  ensure a consistently excellent and personal guest and staff experience 
• Strong communication and collaboration with Executive Chef on all F&B operations, cost  controls, food and beverage quality and staff management. 
• Collaboration with Executive chef on maintaining good relationships with local vendors
• Oversees programming and revenue driving initiatives for restaurant and rooftop. Working with Executive chef to execute culinary programming to drive revenue 

Sales, Marketing and Programming  

• Work with the Corporate Director of Sales to execute the sales strategy, ensuring that  activities are aligned with the overall sales objectives
• Assist with content for Social Media strategy  
• Provide site tours and management of groups in house  
• Execute the programming schedule and collaborate to build local programming events 

Salt Hotels is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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